Navar Furniture is a UAE-based office furniture brand serving corporate, commercial, and professional spaces. Known for quality materials and functional design, Navar offers a wide range of office furniture solutions tailored for modern workplaces.
As buying behavior increasingly shifted online, Navar recognized the importance of strengthening its digital presence to support product discovery, engagement, and inquiry generation. While the brand had strong products and partnerships, its website was not fully optimized to convert interest into meaningful business inquiries.
Navar partnered with our team to enhance its digital platform, focusing on usability, performance, and conversion, with the objective of improving engagement and supporting long-term sales growth.
Before the collaboration, Navar Furniture had an online presence, but it was not structured to support the way corporate buyers research and compare office furniture solutions.
Key limitations included:
Corporate and commercial buyers often conduct extensive research before making contact. Without a clear and intuitive browsing experience, potential customers found it difficult to explore product ranges, understand specifications, or confidently request quotes.
The digital platform needed to function not just as a catalogue, but as a sales support tool that guides visitors toward action.
growth in product inquiries
improvement in conversion rate
increase in e-commerce engagement
Unlike direct-to-consumer e-commerce, B2B furniture purchasing involves longer decision cycles and multiple stakeholders. The challenge was to improve engagement while supporting lead generation without forcing immediate transactions.
Navar needed:
Without these elements, opportunities were being lost during the research phase.
To address these challenges, we implemented a Commerce Performance Framework focused on clarity, engagement, and conversion.
Key strategic initiatives included:
Following optimization, Navar Furniture experienced noticeable improvements in website engagement and inquiry performance.
The website now functions as a central component of Navar’s sales and marketing strategy, supporting both brand credibility and lead generation.
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